http://www.adobe.com/support/ Recent Support information for Create PDF Online. en-us http://www.adobe.com/support/techdocs/332645.html Issue When you start Adobe Reader 7.0.8 on AIX, you receive the following error message, "dlerror: Function not implemented (_localFindResource). Invalid Resource handle." Additionally, some dialog boxes in Adobe Reader are blank. Detail You are us... http://www.adobe.com/support/techdocs/328712.html Issue Create Adobe PDF Online doesn't support the format of the file you want to convert to Adobe PDF. Solutions Do one or more of the following solutions: Solution 1: Use the new Create PDF Online Printer to convert your document to PDF. 1. Go to... http://www.adobe.com/support/techdocs/328731.html Create Adobe PDF Online supports the following types of fonts: -- Adobe Type 1 (also called PostScript) fonts* -- TrueType fonts* -- Fonts installed with Windows -- Fonts included with Microsoft Office 2000 * See below for a complete list of the... http://www.adobe.com/support/techdocs/328616.html Create Adobe PDF Online converts a variety of file types to Adobe PDF files. To upload a source file to Create Adobe PDF Online: 1. Log on to Create Adobe PDF Online at http://createpdf.adobe.com. 2. Click Select a File. 3. Click Browse, and then na... http://www.adobe.com/support/techdocs/329075.html What's covered Beginning troubleshooting Intermediate troubleshooting This document can help you resolve errors or problems that occur when you upload files to Create Adobe PDF Online. Keep track of the tasks you perform and the results of each tas... http://www.adobe.com/support/techdocs/328713.html Setting security for Adobe PDF files lets you add password protection to your files and set restrictions for the following: -- printing -- changing of documents -- accessibility for the visually impaired -- copying and extracting of content You can... http://www.adobe.com/support/techdocs/328613.html What's Covered Comparison of Create Adobe PDF Online, Acrobat 5.0, and Acrobat Reader File Conversion Limits Both Adobe Acrobat 5.x and Create Adobe PDF Online enable you to convert many different file types to Adobe PDF files. (Acrobat 5.x offers ad... http://www.adobe.com/support/techdocs/329997.html Issue After you upload a file using Create Adobe PDF Online, one of the following errors occurs: -- "The file [filename] is empty!" -- "Malformed multipart post" Solutions Do one or more of the following solutions: Solution 1: Check the size of... http://www.adobe.com/support/techdocs/328621.html Create Adobe PDF Online provides predefined optimization settings for Web, eBook, screen, print, and press. These settings are designed to balance file size with quality, depending on how the Adobe PDF file is to be used. Adobe recommends that you use the... http://www.adobe.com/support/techdocs/328554.html The Create Adobe PDF Online service is a secure Web site, which uses SSL (secure sockets layer) technology. Because the site is secure, all communication with the site, such as registering, logging in, or uploading files, is confidential. For added secu... http://www.adobe.com/support/techdocs/330471.html Issue When you convert a Microsoft Word document using Create Adobe PDF Online, pages break differently or text reflows in the resulting Adobe PDF document. Solutions Do one of the following solutions: Solution 1: Use the new Create PDF Online Prin... http://www.adobe.com/support/techdocs/328761.html Issue When you submit a file to Create Adobe PDF Online, you don't receive an e-mail with an Adobe PDF file or a link to the PDF file. Solutions Do one or more of the following solutions: Solution 1: Verify that the e-mail address in your Adobe me... http://www.adobe.com/support/techdocs/328611.html Create Adobe PDF Online is available only through trial membership or by subscription. Adobe doesn't offer a site license for Create Adobe PDF Online. Adobe Acrobat 5.x, however, is available through the Adobe Open Options volume software licensing pro... http://www.adobe.com/support/techdocs/328628.html You create an Adobe account when you register for Create Adobe PDF Online or when you purchase items from the Adobe Store. Your account includes your Adobe ID, a password, and contact information (for example your e-mail address). You may change your acc... http://www.adobe.com/support/techdocs/328844.html What's covered Download and install the Acrobat Distiller PPD file Download and install the AdobePS printer driver Create a PostScript file If the file you want to convert to PDF using Create Adobe PDF Online is in an unsupported format--or if the fi... http://www.adobe.com/support/techdocs/328615.html Issue When you use Adobe Reader to view an Adobe PDF file created using the Create Adobe PDF Online service, the pages are blank or black, or Adobe Reader returns one or more of the following error messages: -- "This file contains information not unders... http://www.adobe.com/support/techdocs/328620.html What's Covered Downloading the PostScript printer driver Downloading the Acrobat Distiller PPD file Installing the PostScript Printer driver and creating a virtual printer Creating a PostScript file Printing to the Create Adobe PDF Online printer I... http://www.adobe.com/support/techdocs/328558.html While Create Adobe PDF Online supports converting web pages (that is, .htm, .html, .shtml files) to PDF, it doesn't convert features created using Java, JavaScript, or cascading style sheets. Also, it doesn't convert web pages linked using JavaScript, e... http://www.adobe.com/support/techdocs/328557.html Issue When you try to log in, Create Adobe PDF Online returns an error such as the following: -- "Internal Error, code 0W11." -- "Incorrect password. Please try again. Note Passwords are case-sensitive." -- "ERROR! The password you entered does not mat... http://www.adobe.com/support/techdocs/328556.html Issue After you convert a Microsoft Word document to Adobe PDF using Create Adobe PDF Online, hyperlinks in the Word document are missing from the PDF file. Solution: Create a tagged PDF file. Resubmit the Word document, and select Enable Tagged PDF G...